Shipping policy
ALL ORDERS WILL BE DISPATCHED BETWEEN 20-23 WORKING DAYS AND YOU WILL RECEIVE ANY UPDATES VIA EMAIL WITH YOUR SHIPPING INFORMATION. ALL ORDERS ARE NOT SHIPPED OR DELIVERED ON SUNDAY OR UK BANK HOLIDAYS. THIS IS DUE TO THE FACT THAT ROYAL MAIL, WHO IS OUR CURRENT COURIER PARTNERS, DOES NOT OPERATE ON THESE DAYS.
PLEASE NOTE THAT IF YOU GIVE AN INCORRECT ADDRESS AT CHECKOUT WE ARE NOT LIABLE, AND IF THE ITEM IS RETURNED TO US YOU WILL BE RESPONSIBLE FOR ANY REDELIVERY COSTS.
UK DELIVERY
£9.00 - ROYAL MAIL NEXT DAY SIGNED FOR AND TRACKED
IF YOU’RE ORDER IS SHIPPED OUT ON FRIDAY OR THE WEEKEND, YOU ARE LIKELY TO RECEIVE YOUR ORDER ON THE FOLLOWING TUESDAY OR WEDNESDAY.
BANK HOLIDAYS AND PUBLIC HOLIDAYS ARE FOR RESTING, ITEMS WILL BE DESPATCHED THE NEXT WORKING DAY AND DELIVERED TO THE CUSTOMER THE FOLLOWING WORKING DAY.
INTERNATIONAL SHIPPING
DELIVERY CAN TAKE UP TO 3-6 WORKING DAYS AFTER BEING DISPATCHED, HOWEVER THIS IS SUBJECT TO CHANGE DURING BANK HOLIDAYS AND BUSY PERIODS. ONCE YOUR ORDER HAS BEEN PROCESSED AND DISPATCHED, WE WILL THEN PROVIDE YOU WITH A TRACKING NUMBER. DUE TO THE CURRENT PANDEMIC PLEASE ALLOW ADDITIONAL DAYS IN TRANSIT FOR DELIVERY.
EUROPE - £18 - ROYAL MAIL INTERNATIONAL TRACKED & SIGNED DELIVERY (3-6 BUSINESSES WORKING DAY)
AMERICA - £28 - ROYAL MAIL INTERNATIONAL TRACKED & SIGNED DELIVERY (3-6 BUSINESSES WORKING DAY)
AUSTRALIA - £28 - ROYAL MAIL INTERNATIONAL TRACKED & SIGNED DELIVERY (3-6 BUSINESSES WORKING DAY)
CANADA - £22 - ROYAL MAIL INTERNATIONAL TRACKED & SIGNED DELIVERY (3-6 BUSINESSES WORKING DAY)
REST OF WORLD - £26 - ROYAL MAIL INTERNATIONAL TRACKED & SIGNED DELIVERY (3-6 BUSINESSES WORKING DAY)
CUSTOM CHARGES
UNFORTUNATELY, INTERNATIONAL TAXES AND CUSTOM CHARGES ARE OUT OF OUR CONTROL AND YOU MAY BE REQUIRED TO PAY SALES TAX AND OR DUTY/CUSTOMS CHARGES DEPENDING ON YOUR LOCATION. IF YOU HAVE CONCERNS REGARDING APPLICABLE CUSTOMS CHARGES TO YOUR COUNTRY OR STATE, WE ADVISE YOU TO CONTACT YOUR LOCAL CUSTOMS OFFICE TO FIND OUT WHAT FEES MAY BE RELEVANT TO YOU. TAXES AND CUSTOMS CHARGES ARE NOT THE RESPONSIBILITY OF SPACE CITY DROP LTD AND ARE NOT INCLUDED IN THE TOTAL OF THE ORDER OR SHIPPING COST AND ARE NOT RESPONSIBLE FOR ANY ADDITIONAL TAXES OR CHARGES THAT MAY OCCUR DURING THE JOURNEY OF YOUR ORDER.
IF ANY CUSTOM CHARGES OCCUR, THEY WILL BE PAYABLE BY THE CUSTOMER AND WILL NOT BE COVERED BY SPACE CITY DROP LTD.